Bellet et al. (2019): study GB 2017

Publication

Author(s):

Bellet, C.; DeNeve, J.E.; Ward, G.

Title:

Does Employee Happiness Have an Impact on Productivity?

Source:

CEP Discussion Paper No 1655, 2019, Centre for Economic Performance, London

Investigation

Public

Sales workers, UK, followed 6 month 2017

Survey name

Unnamed study

Sample

Non-probability self-selected

Respondents

N = 12549

Non Response

63%

Assessment

Questionnaire: Conputer Assisted Web Interview (CAWI)

Happiness Measure(s) and Distributional Findings

Full text:

Self report on single question repeated each week during 6 months:

Overall, how happy did you feel this week?
1
2
3
4
5
Emoticons ranging from happy to unhappy

Classification:

M-FH-cw-sqr-f-5-a

Author's label:

Happiness

Page in publication:

6, 24

Observed distribution

Summary Statistics

On original range 1 - 5 On range 0-10

Mean:

2.60 -

SD:

1.37 -

Correlational Findings

Author's label Subject Description Finding Sales performance Current work-performance
Production counts Bad weather index Good or bad weather Labor supply Absenteeism at work
Time spend on work Labor productivity Productivity at work
Production counts Team happiness Current happiness of others
Happiness of co-workers Customer satisfaction Customer satisfaction