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Correlational findings

Study Bellet et al. (2019): study GB 2017

Public:
Sales workers, UK, followed 6 month 2017
Survey name:
Unnamed study
Sample:
Respondents:
N = 12549
Non Response:
63%
Assessment:
Questionnaire: web

Correlate

Authors's Label
Labor productivity
Our Classification
Remarks
Detailed individual-level administrative data from the firm.
Distribution
Adherence: M = 92.03, SD = 5.45
Minutes per call: M = 12.43; SD = 3.34
Conversion rate: M = 0.2714, SD = 0.184
Operationalization
a. Adherence
b. Minutes per call (log)
c. Conversion rate (log)

Adherence: 1 = if met the target of at least 92% adhere to the scheduled workflow;
Minutes per calls: average length of each call during the week;
Conversion rate: the ratio of sales to incoming calls

Observed Relation with Happiness

Happiness Measure Statistics Elaboration / Remarks M-FH-cw-sqr-f-5-a LRCD = +.29 p < .05 Weekly happiness by weekly adherence

When controlled for number of sales:
b-IV-F = +.30 (05)
M-FH-cw-sqr-f-5-a b-IV-F = -.21 p < .05 Weekly happiness by weekly minutes per call (ln)

When controlled for number of sales:
b-IV-F = -.22 (05)
M-FH-cw-sqr-f-5-a b-IV-F = +.54 p < .01 Weekly happiness by weekly conversion rate (log)

When controlled for minutes per call (ln):
b-IV-F = +.65 (01)