O-SLu-u-sq-v-4-b Full text in EnglishOn the whole, are you…?– fully satisfied– not fully but generally satisfied– still dissatisfied– extremely dissatisfied Language study Response options study code N extremely dissatisfied still dissatisfied not fully but generally satisfied fully satisfied Mean SD Mean SD Mean SD Mean SD english4 21 0,83 0,5 2,96 1,0 5,96 1,1 8,83 0,5 english4b280,890,63,290,96,510,79,110,5english4+4b490,860,53,151,06,270,98,990,5