Study Gavin & Kelley (1978): study US 1973
- Miners, non-management, company, USA, 197?
- N = 469
- Non Response
Questionnaire: Paper & Pencil Interview (PAPI)
Questionnaire completed anonomimiously during working hours
- Authors's Label
- Job frustration
- Our Classification
- 4-item index assessing the extent of negative emotional effects (e.g. frustration, anger, anxiety) felt by the employee as a result of his job.